Customer Support and Scheduling Specialist
1 day ago
We are seeking a talented and experienced Customer Support and Scheduling Specialist to join our team at Bluefrog Plumbing + Drain. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, handling inbound inquiries, and scheduling appointments with our technicians.
In this role, you will have the opportunity to work in a fast-paced environment, utilizing your excellent communication skills to resolve customer issues and provide solutions that meet their needs. If you are a motivated and customer-focused individual who is passionate about delivering high-quality service, we encourage you to apply.
Salary and Benefits:
We offer a competitive salary range of $17-$25 per hour based on experience, plus flexible work-from-home options and ongoing training and development opportunities.
Responsibilities:
- Handle inbound customer inquiries and provide solutions to meet their needs
- Schedule appointments with technicians using computer software
- Work effectively as part of a team to achieve sales and customer satisfaction goals
- Utilize excellent communication skills to resolve customer issues
Requirements:
- 1+ year of experience in customer service or a related field
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Basic computer skills and proficiency in software applications
About Us:
Bluefrog Plumbing + Drain is a leading provider of plumbing services in the US. We are committed to delivering exceptional customer service and providing honest, dependable quality service to every home and business. If you share our values and are passionate about delivering high-quality service, we encourage you to apply for this exciting opportunity.
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