Clinical Support Specialist
4 days ago
About Serenity Healthcare
Serenity Healthcare is a leader in the field of healthcare technology, utilizing advanced medical devices to provide long-term success for patients. Our team is dedicated to helping individuals take back their lives with a revolutionary technological approach to healthcare.
Job Summary
We are seeking a motivated Clinical Support Specialist to join our team in Gilbert, AZ. As a Clinical Support Specialist, you will be responsible for guiding individuals through their treatment sessions, monitoring progress, and ensuring a comfortable and positive experience.
About the Role
This is a unique opportunity to make a real difference in people's lives, without prior healthcare experience required. You will be working directly with patients, providing one-on-one coaching and support during their treatment sessions. Your work will contribute to the mental wellness and recovery of our patients.
Responsibilities
- Be the face of patient care, providing exceptional customer service and support
- One on one coaching and commitment to patients during treatment
- Graduate Serenity's paid TMS training program
- Own outcomes of patient treatment
Qualifications
- High School Diploma/GED
- Strong customer service mindset
- Three years' work experience in customer service required
- Excellent verbal and written communication, and basic math skills
- Well-versed in de-escalation skills and ability to connect with individuals
Benefits
- Accelerated career growth opportunities
- Insurance benefits (Medical, Dental, Vision) and 401K
- 20 days off annually (10 PTO days and 10 Holidays)
- Employee access to Serenity's treatment options
Salary: $60,000 - $80,000 per year
Location: Gilbert, AZ
Language: English
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