Clinical Support Specialist

4 days ago


Gilbert, Arizona, United States Serenity Healthcare Full time

About Serenity Healthcare

Serenity Healthcare is a leader in the field of healthcare technology, utilizing advanced medical devices to provide long-term success for patients. Our team is dedicated to helping individuals take back their lives with a revolutionary technological approach to healthcare.

Job Summary

We are seeking a motivated Clinical Support Specialist to join our team in Gilbert, AZ. As a Clinical Support Specialist, you will be responsible for guiding individuals through their treatment sessions, monitoring progress, and ensuring a comfortable and positive experience.

About the Role

This is a unique opportunity to make a real difference in people's lives, without prior healthcare experience required. You will be working directly with patients, providing one-on-one coaching and support during their treatment sessions. Your work will contribute to the mental wellness and recovery of our patients.

Responsibilities

  • Be the face of patient care, providing exceptional customer service and support
  • One on one coaching and commitment to patients during treatment
  • Graduate Serenity's paid TMS training program
  • Own outcomes of patient treatment

Qualifications

  • High School Diploma/GED
  • Strong customer service mindset
  • Three years' work experience in customer service required
  • Excellent verbal and written communication, and basic math skills
  • Well-versed in de-escalation skills and ability to connect with individuals

Benefits

  • Accelerated career growth opportunities
  • Insurance benefits (Medical, Dental, Vision) and 401K
  • 20 days off annually (10 PTO days and 10 Holidays)
  • Employee access to Serenity's treatment options

Salary: $60,000 - $80,000 per year

Location: Gilbert, AZ

Language: English



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