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Assistant Property Manager

2 months ago

Newport News Virginia, United States Gates, Hudson & Associates Full time
{"title": "Assistant Property Manager", "description": "Job Summary

The Assistant Property Manager is a key member of our team, responsible for ensuring the smooth operation of our multifamily housing properties. This role requires a strong understanding of our company's policies and procedures, as well as a commitment to providing exceptional customer service to our residents and clients.

Key Responsibilities
  • Conduct on-going training with office staff to ensure compliance with Fair Housing laws and company policies.
  • Exercise direct supervision over the entire property staff, promoting a positive and productive work environment.
  • Maintain a positive customer service attitude and promote goodwill among prospects, residents, coworkers, and contractors.
  • Periodic inspections with residents move-in/move-outs to ensure a smooth transition.
  • Review all notices to vacate to determine the cause of the move-out and make every attempt to save a potential move-out.
  • Deal with resident concerns and requests in a timely manner to ensure resident satisfaction with management.
  • Consistently implement policies of the community, welcoming and showing property to prospective new residents.
  • Assist in the preparation of the annual budget and ensure routine expenditures are consistent with the property's owner-approved budget.
  • Actively maintain and report monthly variances and narratives.
  • Constant vendor/contractor communications concerning work scheduling, billings, vendor relations, and certificates of insurance.
  • Responsible for processing, approving, and submitting all invoices to the Corporate Office for payment on a weekly basis.
  • Responsible for maintaining and reconciling petty cash account.
  • Additional duties as assigned.
Requirements
  • Bilingual (Spanish/English) required.
About Us

Gates Hudson & Associates values loyalty, expertise, forthcomingness, superior service, and perspective. We are committed to providing personalized service to every customer, every time.

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