Property Maintenance Supervisor

4 weeks ago

Newport News, Virginia, United States Gates Hudson Full time
Job Summary

The Maintenance Supervisor is responsible for ensuring the physical integrity of the property at all times. This involves maintaining a safe and secure living environment for residents, visitors, and staff. The ideal candidate will anticipate, identify, and correct any and all problems involving the property and implement procedures to prevent such issues.

Key Responsibilities
  • Ensure compliance with procurement policies and utilize approved vendors/contractors for daily tasks and expenditures.
  • Assist with prioritizing capital improvement projects and provide technical and policy training to maintenance technicians.
  • Schedule maintenance personnel to ensure availability for emergency purposes, 24/7.
  • Maintain payroll records, including vacation and sick leave, overtime, and ensure timely submission to the Property Manager.
  • Ensure maintenance employees report in uniform and instruct staff on proper use and guidelines for safety items.
Administrative Tasks
  • Meet reporting deadlines and maintain an activity calendar to ensure completion of preventive maintenance and general tasks.
  • Update logs, manuals, and handbooks as requested by Management.
  • Provide monthly readings of water consumption under the GHA Energy Management Program.
  • Maintain systems for proper security and accessibility of all keys, including master keys, beepers, radio equipment, etc.
  • Assist in implementing and maintaining an inventory and stock control system to ensure availability of necessary parts and tools.
  • Mark company-owned equipment and tools with the property name and telephone number.
  • Provide instruction booklets on all property tools and equipment.
Resident Service and Retention
  • Ensure all resident requests and issues are handled in a timely manner and on a priority basis per policy.
  • Provide constant follow-up on repair orders, staff, and contractual service requests to ensure resolution of resident situations.
Preventive Maintenance
  • Maintain accurate records regarding preventive maintenance, service requests, expenditures, apartment make-ready status, work-in-progress, etc.
  • Schedule and perform minor and routine maintenance on all equipment on a regular basis. Inspect and maintain all tools in excellent condition.
  • Implement the preventative maintenance program for subject property's equipment and tools according to GH policy and procedure.
Routine Maintenance
  • Ensure the Repair Order System devised by GH is properly implemented.
  • Perform spot inspections of tickets completed to ensure quality of workmanship in repairs and clean up for both apartments and common areas.
  • Oversee the turnover/renovation process to ensure rent-ready apartments for new move-ins and timeliness to reduce vacancy loss.
  • Ensure the performance of all contractors to contract specifications and advise the Property Manager of any shortcomings.
  • Work with contractors to obtain quality performance.
  • Safety
  • Conduct regularly scheduled safety meetings with entire staff.
  • Maintain thorough knowledge of pertinent laws and EPA and OSHA regulations governing property storage and management of hazardous materials, including solvents, flammables, caustics, and refrigerants.
  • Must be aware of the condition of physical property throughout the community and immediately correct unsafe conditions.
  • Promote and implement safety and security measures in property maintenance to reduce owner liability and increase resident/employee awareness and protection.
Qualifications
  • High school diploma/GED required.
  • At least 3-5 years' experience as a Maintenance Technician, preferably in residential property management.
  • At least 1-3 years' experience as a Maintenance Supervisor.
  • CFC Type 2 or Universal certification is required.
  • Must be able to perform plumbing, electrical, and HVAC repairs, as well as carpentry and locksmithing, painting, dry-wall repair, and snow removal.
  • Must be available to handle on-call emergency services on an as-needed basis.
  • Must have personal, reliable transportation to get to work in order to respond to on-call emergencies.

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