Assistant Property Manager

4 weeks ago


Newport, Rhode Island, United States Fairstead Full time
Job Overview

Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. We are seeking an experienced Assistant Property Manager to join our team in affordable housing leasing and property management.

Key Responsibilities
  • Assist in the management of onsite activities and the overall performance of the property.
  • Execute intervention strategies for tenants who are non-compliant with lease/compliance requirements.
  • Prepare the property for REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and perform annual and interim recertification reviews.
  • Document lease violations and coordinate evictions.
  • Promote resident satisfaction and retention by responding to questions, complaints, and requests promptly.
  • Ensure the property's maintenance team members respond and complete resident service requests.
  • Assist tenants with requests, questions, problems, and complaints.
  • Alert staff of move ins, move outs, and emergencies.
  • Provide excellent customer service and display a courteous and professional attitude towards all residents and visitors.
  • Responsible for regularly tracking arrears and following up with tenants per the company policy.
  • Oversee the lease renewal program for appropriate retention rate.
  • Work with the house legal team to track status of rent payments.
  • Oversee accounting transactions and ensure all rents are collected, posted, and deposited daily.
  • Create purchase orders in Yardi.
  • Answer phone calls, messages, and emails promptly.
Requirements
  • Two (2) years of experience in affordable housing leasing or property management.
  • Knowledge and experience in the local residential market.
  • Experience with EIV and Yardi.
  • Proficient in Microsoft Office Suite.
  • Strong written and verbal communication skills.
  • Great Customer Service skills.
  • Able to learn and work with property management applications.
  • Quick learner and great attitude.
Benefits
  • Generous employer contribution for Medical and Dental through United Healthcare.
  • Employer Paid Vision Plans.
  • Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%.
  • 12+ paid Holidays.
  • 15 days of PTO.
  • 7 Sick days.
  • Employer Paid Life Insurance.
  • Flexible Spending Account.
  • Nationwide Pet Insurance.
  • Disability Insurance.
  • Laser Correction Discount.
  • Employee Discounts on appliances, apparel, and more.

Fairstead's Core Values:

  • Empathy
  • Innovation
  • Entrepreneurship
  • Determination
  • Integrity


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