Senior Administrative Liaison

3 weeks ago


Chicago, Illinois, United States Sandstone Care Full time
Senior Admissions Liaison Role

At Sandstone Care, we are seeking a highly skilled Senior Admissions Liaison to join our dynamic team. As a key member of our admissions team, you will play a crucial role in supporting families in need and scaling our impact.

Key Responsibilities:
• Process inbound calls, web form submissions, and web-based chats with efficiency and empathy.
• Be performance-focused on effectively supporting families in need and scaling our impact.

Requirements:
• Minimum of 3 years behavioral health admissions experience.
• Proven success in a call center environment, preferably within behavioral health.
• Experience with behavioral health treatment in an inpatient, residential, PHP, and/or IOP settings is preferred.
• Proficiency in various computer systems, including CRM (Salesforce), billing software, medical health records, and Office Suite.
• Ability to type 50+ WPM while maintaining conversations, with excellent written and verbal English skills.

What We Offer:
• A target annual compensation of $80,000 to $100,000+ per year based on achievement of incentive compensation goals.
• Comprehensive health coverage, including medical, dental, and vision coverage.
• A 401k program with up to a 5% match to support your long-term financial goals.
• Paid time off (PTO) and paid floating holidays, giving you ample opportunities to recharge and enjoy your personal life.
• Access to a robust Employee Assistance Program, including counseling, legal consultations, financial planning, and wellness coaching.
• The opportunity to work in a collaborative and supportive community of therapists and team members who foster a positive work environment and provide a network of encouragement and collaboration.
• Eligibility to participate in the Incentive Compensation Program of up to $25,000 per year, based on meeting or exceeding specific performance and quality metrics.

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