Current jobs related to Customer Service Ambassador - Lakeland, Florida - Garland Insurance Inc


  • Lakeland, Florida, United States Nothing Bundt Cakes Full time

    Customer Experience AmbassadorThe Nothing Bundt Cakes Customer Experience Ambassador is responsible for creating a warm and welcoming environment for our guests. This role requires a strong commitment to guest satisfaction, as well as excellence and efficiency in the workplace.Key Responsibilities:Promptly greet guests with genuine warmth and helpful...


  • Lakeland, Florida, United States Lorven Technologies Full time

    We are seeking a highly skilled Storefront Ambassador and Customer Liaison to join our team at Lorven Technologies in Lakeland, FL. This is a long-term contract position that offers a unique opportunity to work in an onsite role and make a real impact on our customers' experience.Job Summary:The Storefront Ambassador and Customer Liaison will be responsible...


  • Lakeland, Florida, United States Circle K Stores, Inc. Full time

    Customer Service Representative RoleWe are seeking a skilled Customer Service Representative to join our team at Circle K Stores, Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our valued customers.Key Responsibilities:Provide excellent customer service to ensure customer satisfaction and...


  • Lakeland, Florida, United States Geico - Government Employees Insurance Company Full time

    Customer Service RepresentativeAt Geico, we're committed to providing exceptional service to our customers. As a Customer Service Representative, you'll play a critical role in helping us achieve this goal.About the RoleThis is a fantastic opportunity to join our team and make a real difference in the lives of our customers. As a Customer Service...


  • Lakeland, Florida, United States Family Dollar Full time

    Customer Service RepresentativeFamily Dollar is seeking a Customer Service Representative to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service, greeting customers, and assisting with the selection of merchandise.Key Responsibilities:Provide exceptional customer service, ensuring a positive...


  • Lakeland, Florida, United States Circle K Stores, Inc. Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our valued customers. If you have a passion for delivering outstanding service and working in a fast-paced...


  • Lakeland, Florida, United States Geico - Government Employees Insurance Company Full time

    Customer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team at Geico - Government Employees Insurance Company. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring a positive experience.Key...


  • Lakeland, Florida, United States Domino's Pizza LLC Full time

    Be Part of the FunAt Domino's Pizza LLC, we're all about making work enjoyable. As a Customer Service Representative, you'll be the face of our brand, ensuring our customers have an exceptional experience with every interaction.What You'll Do:Provide top-notch customer service, resolving issues and answering questions with a smileWork collaboratively with...


  • Lakeland, Florida, United States State Farm Insurance Full time

    Job SummaryAs a Customer Relations Representative at State Farm Insurance, you will play a vital role in delivering exceptional customer experiences. Your primary responsibility will be to assist customers with their insurance needs, providing timely and accurate solutions to their inquiries and issues.Key ResponsibilitiesProcess policy changes, claims, and...


  • Lakeland, Florida, United States Planet Fitness Full time

    Job SummaryAs a Member Services Representative at Planet Fitness, you will be the face of our brand, providing exceptional customer service to our members and guests. Your primary responsibility will be to greet and assist members, prospective members, and guests in a friendly and professional manner.Key ResponsibilitiesProvide exceptional customer service...


  • Lakeland, Florida, United States Planet Fitness Full time

    Job Summary: As a Member Services Representative at Planet Fitness, you will be the face of our brand, providing exceptional customer service to our members and guests.Key Responsibilities: Greet members, prospective members, and guests in a friendly and welcoming manner. Handle all front desk related activities, including answering phones and assisting...

  • Student Ambassador

    1 month ago


    Lakeland, Florida, United States Florida Poly Full time

    Job Title: Student Worker - Admissions AmbassadorJoin Florida Polytechnic University as a Student Worker - Admissions Ambassador and be part of a dynamic team that supports the administrative and student recruiting operations.Responsibilities:Provide exceptional customer service to prospective students and their families, answering questions and addressing...


  • Lakeland, Florida, United States Sandpiper Property Mgt Full time

    Job SummaryThe Guest Services Ambassador is the primary point of contact for guests, responsible for ensuring an exceptional experience through efficient and accurate front desk operations.Key ResponsibilitiesProvide exceptional guest service by greeting guests warmly and addressing their needs promptlyConduct daily inspections of studios and public spaces...

  • University Ambassador

    2 months ago


    Lakeland, Florida, United States Florida Poly Full time

    About the RoleThis position is part of the Admissions Department at Florida Polytechnic University, supporting the administrative and student recruiting operations. As a Student Ambassador, you will play a key role in promoting the university's mission and values.Key ResponsibilitiesProvide exceptional customer service to prospective students and their...


  • Lakeland, Florida, United States Troon Golf Full time

    Key Responsibilities:As a Hospitality Ambassador at The Club at Eaglebrooke, you will be responsible for creating a warm and welcoming atmosphere for our guests. This includes greeting each guest with a smile and friendly greeting, escorting them to their assigned table, and ensuring that their dining experience is exceptional.Key Performance Indicators:...


  • Lakeland, Florida, United States Nothing Bundt Cakes Full time

    Job Summary:The Guest Service Representative at Nothing Bundt Cakes is responsible for creating a warm and welcoming environment for our guests, providing exceptional customer service, and selling our delicious cakes. This role is the first point of contact for our guests and requires a strong commitment to guest satisfaction, excellence, and efficiency in...


  • Lakeland, Florida, United States SEU Full time

    Job Summary:As a Food Services Student Employee, you will be responsible for presenting and serving food to our customers in a friendly and efficient manner. Your duties will include carrying pans and trays to and from work stations, storing food in designated areas, and cleaning work areas and equipment. You will also be responsible for serving customers in...


  • Lakeland, Florida, United States Nothing Bundt Cakes Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Guest Services Representative to join our team at Nothing Bundt Cakes. As a key member of our daytime team, you will be responsible for providing exceptional customer service to our guests, both in person and over the phone.Key ResponsibilitiesDeliver outstanding customer service to guests, ensuring...


  • Lakeland, Florida, United States SEU Full time

    Job Summary:As a Food Services Retail Student Employee at SEU, you will play a vital role in delivering exceptional customer experiences. Your responsibilities will include preparing and serving food, maintaining a clean and organized environment, and interacting with coworkers to ensure compliance with company service standards.Key Responsibilities: Prepare...


  • Lakeland, Florida, United States Nothing Bundt Cakes Full time

    Guest Service Representative Job DescriptionThe Nothing Bundt Cakes Guest Service Representative is responsible for creating a warm and welcoming environment for our guests. This role requires a strong commitment to guest satisfaction, as well as excellence and efficiency in the workplace.Key Responsibilities:Prompt and Friendly Service: Greet guests with...

Customer Service Ambassador

2 months ago


Lakeland, Florida, United States Garland Insurance Inc Full time
Job Overview

At Garland Insurance Inc, we are seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key member of our organization, this individual will be responsible for providing exceptional customer service to our clients, while also assisting prospects and exceeding customer service standards.

The ideal candidate will possess a strong understanding of the insurance industry and be able to effectively communicate with clients to resolve their inquiries and concerns. Additionally, they will be responsible for processing customer policy change requests, verifying customer information, and scheduling appointments for sales staff.

We offer a comprehensive benefits package, including Paid Time Off (PTO), Health Insurance, Dental Insurance, Vision Insurance, Evenings Off, and a Retirement Plan. Our company culture values teamwork, professionalism, and a commitment to excellence.

Key Responsibilities:

  • Provide exceptional customer service to clients, responding to inquiries and resolving concerns in a timely and professional manner.
  • Process customer policy change requests, ensuring accurate and efficient processing.
  • Verify customer information, including phone numbers, addresses, and email addresses, to ensure accuracy and up-to-date records.
  • Schedule appointments for sales staff to meet with prospective clients, ensuring effective communication and follow-up.
  • Respond to cancellation requests and sales inquiries in a timely and professional manner.

Requirements:

  • Strong understanding of the insurance industry and its principles.
  • Excellent communication and interpersonal skills, with the ability to effectively communicate with clients and colleagues.
  • Ability to multitask, follow through, and follow up on customer inquiries and concerns.
  • Strong customer service skills, with a focus on providing exceptional service to clients.
  • Driven and goal-oriented individual, with a strong commitment to excellence.
  • Ability to tactfully handle stressful and difficult situations, maintaining a professional demeanor at all times.