Customer Service Ambassador

6 days ago


Lakeland, Florida, United States Planet Fitness Full time

Job Summary: As a Member Services Representative at Planet Fitness, you will be the face of our brand, providing exceptional customer service to our members and guests.

Key Responsibilities:

  • Greet members, prospective members, and guests in a friendly and welcoming manner.
  • Handle all front desk related activities, including answering phones and assisting callers with various questions.
  • Facilitate updates to member accounts and respond to member inquiries in a timely and professional manner.
  • Check members into the system and provide a seamless experience.
  • Take prospective members on tours of our facilities and showcase the benefits of membership.

About Us: Planet Fitness is a fitness center that provides a Judgement Free Zone for our members to achieve their fitness goals.



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