Customer Service Representative
4 hours ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Bunzl Distribution USA. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely and professional manner, and ensuring that our customers receive the highest level of satisfaction.
Key Responsibilities:- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide accurate and timely information to customers regarding their orders and account status
- Communicate effectively with internal teams to resolve customer issues and improve customer satisfaction
- Utilize computer systems to assist with pricing, availability, and alternate product selection
- Process orders and resolve order/pricing situations encountered during customer transactions
- Work effectively with others in a team-based environment to accomplish company goals and identify and resolve problems
- Excellent communication and problem-solving skills
- Ability to handle multiple tasks and priorities in a fast-paced environment
- Positive and professional attitude
- Ability to work in a team environment
- Minimum 3 years customer service experience
Bunzl Distribution USA is a global leader in the Cleaning & Hygiene, Food Processing, Grocery, Health Care, Non-Food Retail, and Safety industries. We offer a competitive salary, a comfortable work environment, and a full range of benefits, including a 401(k) with a company match. We are an equal opportunity employer and welcome applications from diverse candidates.
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