Front Desk Coordinator

2 days ago


Redmond, Washington, United States Matt Flinn - State Farm Agent Full time
Job Summary

Matt Flinn State Farm is seeking a highly organized and detail-oriented receptionist/customer service associate to join our team. As a key member of our team, you will be responsible for providing exceptional customer service and supporting the team with various administrative tasks.

Key Responsibilities
  • Greets clients warmly and directs them to the appropriate team members.
  • Manages appointment scheduling and office communications effectively.
  • Assists with handling incoming inquiries and maintains accurate customer records.
  • Engages in sales conversations with prospective and existing clients to identify opportunities for insurance solutions.
  • Provides excellent customer service and follows up on client needs promptly.
  • Supports the team with various administrative tasks and projects as needed.
Requirements
  • Prior experience in a receptionist or customer service role is preferred.
  • Excellent communication and interpersonal skills are essential.
  • Strong organizational and multitasking abilities are required.
  • Comfortable engaging in sales conversations and identifying opportunities.
  • Basic computer skills, including Microsoft Office and CRM systems, are necessary.
Estimated Annual Salary: $45,000 - $55,000

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