Business Operations Coordinator

18 hours ago


Auburn, Alabama, United States The Masiello Group Full time
Overview

The Masiello Group is dedicated to delivering exceptional support to our real estate agents. Our Business Support Specialist Team plays a vital role in bridging administrative, technical, and marketing aspects of our business. With over 30 offices across four states, this dynamic role requires a unique blend of skills and adaptability.

Key Responsibilities
  • Provide top-notch administrative support to the Sales Director and agents, ensuring seamless day-to-day operations.
  • Greet agents and clients, answer phones, schedule appointments, and manage office supplies.
  • Review and verify listing and transaction files for accuracy using back-office platforms.
  • Enter high-level data into accounting software, ensuring timely and accurate financial records.
  • Collect and deposit escrow and closing commission checks, maintaining a high level of attention to detail.
  • Input listings into the Multiple Listing Service (MLS) and assist agents with their client transaction and lead management system.
  • Set up agent business pages on social media platforms, showcasing their professional presence.
  • Design and distribute digital and print marketing materials, highlighting the company's brand and services.
  • Process onboarding paperwork for new Realtors, ensuring a smooth transition into the team.
  • Troubleshoot common IT issues for the office and agents, including laptops, mobile devices, and printers.
  • Deliver training and support to agents, whether it's a one-on-one session or a group presentation at staff meetings.
Requirements
  • Previous experience with Canva and social media/marketing platforms.
  • Experience in the real estate industry is preferred, but not required.
  • Proficiency in Microsoft Office suite.
  • Excellent written and verbal communication skills.
  • Strong organizational skills and ability to multitask in a fast-paced environment.
  • Attention to detail is essential.
  • Ability to thrive in a team environment and work collaboratively with others.
Compensation

$22-$25 per hour, depending on experience.



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