Operations Manager

4 days ago


Irvine, California, United States BANDAI NAMCO Entertainment Full time
Job Title: Sr. Manager, Operations

Job Summary: We are seeking a highly skilled and experienced Sr. Manager, Operations to oversee the day-to-day activities of our operations department. The successful candidate will be responsible for enhancing operational systems and performance, managing inventory, logistics, and 3PL partner relations, and coordinating operations with other cross-functional teams.

Key Responsibilities:
  • Manage the operational activities of our products, including production, purchasing, logistics, warehousing, and distribution.
  • Develop and monitor key performance indicators (KPIs) for inventory operations and develop reporting and auditing processes.
  • Provide guidance to improve operations processes and onboard new technologies or partners.
  • Ensure all product deliverables are met based on the operations policies and procedures set.
  • Collaborate cross-functionally with relevant departments to meet a common understanding of deliverables and delivery schedules.
  • Manage relationships with suppliers and manufacturing resources.
  • Collaborate with the finance team to implement and monitor financial controls.
  • Use data analysis to optimize and improve operational strategies and processes.
  • Mentor team members and foster a culture of continuous improvement and customer service excellence.
Requirements:
  • Minimum of 7 years of experience in operations management, including purchasing and supply chain management, preferably in the video game or entertainment industry.
  • Experience working with Oracle, Salesforce, and Power BI.
  • Proven track record of managing complex operations and leading teams to achieve business objectives.
  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively at all levels of the organization.
Preferred Qualifications:
  • Experience with digital and physical product distribution in the video game industry.
  • Knowledge of international e-commerce solutions and global market trends.
  • Familiarity with project management tools and methodologies.
  • Passion for video games and a deep understanding of the gaming industry's trends and challenges.

Salary Range: $101,900 - $140,000. Actual base salary will be determined based on numerous relevant business and candidate factors.



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