Customer Support Specialist

7 days ago


Nampa, Idaho, United States Cavco Full time

About the Role:

Cavco is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their overall satisfaction.

Key Responsibilities:

  • Represent Cavco through various communication channels, including phone and email, to provide timely and effective support to customers.
  • Assist customers with warranty-related issues and provide guidance on product usage and maintenance.
  • Collaborate with retailers to improve delivery services and ensure seamless customer experiences.
  • Perform a variety of administrative tasks, including data entry, record-keeping, and reporting.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving skills and attention to detail.
  • Ability to maintain confidentiality and handle sensitive information.

What We Offer:

Cavco offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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