Customer Support Specialist
7 days ago
About the Role:
Cavco is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their overall satisfaction.
Key Responsibilities:
- Represent Cavco through various communication channels, including phone and email, to provide timely and effective support to customers.
- Assist customers with warranty-related issues and provide guidance on product usage and maintenance.
- Collaborate with retailers to improve delivery services and ensure seamless customer experiences.
- Perform a variety of administrative tasks, including data entry, record-keeping, and reporting.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving skills and attention to detail.
- Ability to maintain confidentiality and handle sensitive information.
What We Offer:
Cavco offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
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