Homeless Outreach Worker

2 weeks ago


Colorado Springs, Colorado, United States Goodwill Staffing Full time
Job Summary

We are seeking a compassionate and skilled Homeless Outreach Worker to join our team at Goodwill Staffing. As a key member of our outreach team, you will be responsible for maintaining a safe and healthy environment for our guests, clients, and residents. Your primary focus will be on working with staff and clients to understand and uphold campus regulations, guidelines, and core values.

This is a temp-to-hire position with the eligibility of full-time permanent placement. You will be responsible for properly collecting and tracking client data, responding to interpersonal situations, and attempting to deescalate crises before they arise.

Key Responsibilities:

  • Comply with all information technology training and data privacy requirements
  • Properly collect client information and daily tracking
  • Responsible for maintaining additional reporting as needed to ensure data clarity
  • Respond to interpersonal situations and attempt to deescalate crises before they arise
  • Ensure compliance with all campus/shelter/program guidelines
  • Demonstrate the ability to set and maintain healthy boundaries in line with the organization's values
  • Provide support, encouragement, and accountability to guests
  • Contact Supervisor in the event of incidents involving dismissal of guest or altercations that are not resolved by verbal intervention
  • Submit a written incident report in a timely manner
  • Submit daily program report to supervisor documenting activities
  • Maintain order, oversee daily schedule to maintain cleanliness and safety of work area
  • Place maintenance or I.T. work orders as needed
  • Provide prayer support as needed or requested
  • Assist and support volunteers in their service
  • Attend all required meetings and reviews the organization's emails regularly
  • Depending on business need, this role may be asked to fulfill some or all of the duties of Safety and Security Officer and/or Relief Services Coordinator

Requirements:

  • Minimum high school diploma or GED, associate degree preferred
  • Previous experience working within a Christian recovery environment desired
  • Maintains a personal relationship with Jesus Christ and is a constant witness
  • Desire to serve the Lord in ministry to the lost, hungry, cold, and frightened
  • Ability to handle crisis and unexpected situations with calm and clear thinking
  • Trustworthy, reliable, insightful, and perceptive
  • Able to maintain confidentiality
  • Knowledge of addiction and recovery preferred
  • Able and willing to honor and uphold the leadership and mission of the organization
  • Thorough, systematic, and organized regarding security and protocol
  • Street knowledge and understanding of anger management highly desired
  • Computer literate, able to use basic office equipment
  • CPR/First Aid experience/current certification preferred
  • Able to read, write, and perform basic mathematical computations
  • Two years of sobriety required, if in recovery
  • Flexibility in working hours, including on-call availability and willingness to work holidays as they coincide with regular shifts

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans, and military spouses.

Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or www.dhs.gov/E-Verify

We promote a Safe & Drug-free Workplace.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

WORKING CONDITIONS/PHYSICAL FACTORS:

Works in a typical shelter or housing unit environment.

Occasionally: sitting, must be able to lift to 40 pounds, bend or stretch, ability to climb stairs, exposure to outdoor or inclement weather

Frequently: walking, talking, manual dexterity

Continuously: adequate vision and hearing, good mental condition to withstand consistently medium to high levels of stress

EQUIPMENT/TOOLS USED:

  • Phone
  • Computer
  • Copier
  • Body Worn Camera
  • Radio (Walkie Talkie)

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: 30 – 45 per week

Benefits:

  • Paid time off

Schedule:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Monday to Friday
  • Overnight shift
  • Weekends as needed

Ability to Commute:

  • Colorado Springs, CO 80903 (Required)


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