Supervisory Case Manager Lead

1 month ago


Colorado Springs, Colorado, United States Volunteers of America Colorado Full time
Job Summary

The Supervisory Case Manager plays a critical role in overseeing advocacy, crisis intervention, support services, and coordination with funding sources. This position ensures that assigned programs meet or exceed objectives, supervises high-quality services for participants, and maintains compliance with funder requirements and agency policy.

Key Responsibilities
  • Recruit, train, supervise, and schedule staff, volunteers, and interns
  • Conduct outreach and case management
  • Act as a liaison to community agencies and promote awareness of Volunteers of America resources and services
  • Ensure equitable and inclusive service
Requirements
  • Models core culture attributes of VOACO, including Accountability, Integrity, Respect, and Service
  • Utilizes various databases, including Homeless Management Information System and Colorado Division of Housing rental system
  • Strong written, oral, and interpersonal communication skills
  • High level of numeric reasoning ability and competency in Microsoft Office suite and cloud-based applications
  • Experience working independently and in a team-oriented environment
Qualifications
  • Bachelor's degree in human services, social work, or a closely related field
  • 1 year of direct, full-time case management experience
  • Demonstrated ability to fulfill program compliance and administrative requirements
  • Must possess a Colorado driver's license and state-mandated automobile insurance
Benefits
  • Paid Holidays
  • Paid Time Off
  • Volunteer/Wellness Day
  • Tuition Assistance
  • Pension and 403b Retirement Plan
  • Health, Dental, Vision, Pet Insurance
  • Life Insurance (Including Accidental Death & Dismemberment)
  • Accident Insurance
  • Employee Assistance/Work-Life Balance Program
  • Employee Discount Program
  • LifeLock with Norton
  • Public Service Loan Forgiveness

Volunteers of America is an EEO/AA Employer. Veterans strongly encouraged to apply. Salary: $55,000.



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