Patient Care Coordinator
7 days ago
{"h3": "Overview of the Role"}
At HearingLife, we're committed to empowering our Team Members to excel in their roles from day one. Our comprehensive onboarding program is designed to equip individuals with the knowledge and skills necessary for success. As a leader in the hearing healthcare industry, we pride ourselves on fostering a supportive and collaborative work environment where every Team Member can thrive.
Responsibilities
As the face of our retail clinics, you will act as the primary point of contact for patients. Your responsibilities will include:
* Greeting patients and obtaining potential referrals
* Understanding current marketing promotions
* Data entry and appointment scheduling using company-approved protocols
* Managing office supplies and inventory
* Maintaining accurate records of petty cash, bank deposits, and credit transactions
* Working with patients to collect insurance documentation and understand HIPAA laws
Qualifications
We are seeking a highly skilled and organized individual with exceptional professionalism and communication skills. The ideal candidate will have:
* A high school diploma or equivalent; an associate degree is preferred but not required
* A minimum of 1 year of previous front office experience, preferably in a customer service or sales setting
* Superior multi-tasking and time management discipline
* Ability to work independently and collaboratively with staff and support services
* Skilled in handling sensitive matters and patients with tact, courtesy, and discretion
* Technical savvy with computer systems and intermediate knowledge of MS Office Suite
Benefits
We offer a competitive compensation package, including paid time off, company-paid holidays, and a comprehensive benefits program. Additionally, we provide exclusive discounts and programs, education expense reimbursement, and basic life and AD&D insurance. Our company values include creating trust, being team players, applying a can-do attitude, and creating innovative solutions.
Equal Opportunity Employer
HearingLife is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status.
#HearingLife_US #LI-WJ1 #LI-ON
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