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Customer Service Representative

2 months ago

Kirkland, Washington, United States Grace Roberts - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Insurance Sales. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their insurance needs, and providing personalized solutions to meet those needs.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with our customers, providing exceptional customer service and ensuring their needs are met.
  • Insurance Needs Assessment: Identify customers' insurance needs and provide personalized solutions to meet those needs.
  • Product and Service Development: Develop and implement strategies to promote and sell insurance products and services to customers.
  • Team Collaboration: Work closely with our team to achieve sales and customer service goals.
What We Offer
  • Competitive Salary and Commission: Earn a competitive salary and commission on sales.
  • Health Benefits: Enjoy comprehensive health benefits, including medical, dental, and vision coverage.
  • Paid Time Off: Receive paid time off for vacation, personal, and sick days.
  • Flexible Hours: Enjoy flexible hours to balance work and personal life.
  • Growth Opportunities: Develop your skills and advance your career within our agency.
Requirements
  • Marketing and Sales Skills: Possess a strong interest in marketing and sales, with the ability to identify customer needs and provide personalized solutions.
  • Excellent Communication Skills: Demonstrate excellent written, verbal, and interpersonal communication skills.
  • People-Oriented: Be a people-oriented individual with a strong focus on customer service.
  • Detail-Oriented: Possess a high level of attention to detail and organizational skills.
  • Problem-Solving Skills: Demonstrate proactive problem-solving skills and the ability to work in a fast-paced environment.
  • Computer Skills: Be able to learn and use computer functions to manage customer relationships and sales.
  • Teamwork: Possess the ability to work effectively in a team environment.
  • Multi-Tasking: Be able to multi-task in a fast-paced atmosphere.
  • Licensing Requirements: Be able to obtain Property & Casualty & Life & Health Licenses.