Medical Office Coordinator

3 weeks ago


Clifton Park, New York, United States Community Care Physicians Full time

Job Title: Patient Support Specialist

About the Role:

The Child Neurology Group is seeking a full-time Patient Support Specialist to join their team. This is a 40-hour work week, Monday through Friday, 8:30am-5:00pm. The ideal candidate will have superior customer service skills, preferably in the medical field.

Responsibilities:

  • Greet and check in patients when they arrive to the office.
  • Process incoming telephone calls/messages based on office policy and procedure.
  • Schedule appointments for patients, following office protocols for access to care.
  • Schedule all follow-up appointments as directed by the providers or as indicated on encounter forms.
  • Obtain patient signature on the appropriate waiver(s) according to insurance requirements.
  • Organize and monitor the provider's daily schedule.
  • Maintain timely patient flow.
  • Verify patient insurance coverage/demographic information at each visit and update when necessary.

Requirements:

  • High school graduate or equivalent with additional education desirable.
  • Previous clerical experience in a medical practice strongly preferred.
  • Strong computer skills.
  • Knowledge of medical terminology and office procedures preferred.
  • Ability to use interpersonal skills to establish/maintain cooperative relationships with patients, family members, physicians, providers, managers, co-workers, and external customers.
  • Maintain strictest confidentiality and discretion.

About Community Care Physicians:

Community Care Physicians is an Equal Opportunity Employer. We welcome candidates who will bring diverse intellectual, gender, and ethnic perspectives to our organization. Our compensation packages go far beyond just salary, including medical, dental, vision, and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment.



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