Medical Support Coordinator

2 days ago


Clifton Park, New York, United States Community Care Physicians Full time
Job Title: Patient Support Specialist

We are seeking a highly skilled and customer-focused Patient Support Specialist to join our team at Community Care Physicians. This is a full-time position with a 40-hour work week, Monday through Friday, 8:30am to 5:00pm.

Key Responsibilities:
  • Greet and check in patients upon arrival, ensuring a warm and welcoming experience.
  • Process incoming telephone calls and messages in accordance with office policies and procedures.
  • Schedule appointments for patients, adhering to office protocols for access to care.
  • Coordinate follow-up appointments as directed by providers or indicated on encounter forms.
  • Obtain patient signatures on necessary waivers, ensuring compliance with insurance requirements.
  • Organize and manage the daily schedule of providers, ensuring timely patient flow.
  • Verify patient insurance coverage and demographic information at each visit, updating records as necessary.
Requirements:
  • High school graduate or equivalent, with additional education desirable.
  • Previous clerical experience in a medical practice is strongly preferred.
  • Strong computer skills and knowledge of medical terminology and office procedures.
  • Excellent interpersonal skills, with the ability to establish and maintain cooperative relationships with patients, family members, physicians, and staff.
  • Maintain strict confidentiality and discretion in all interactions.
What We Offer:

Community Care Physicians is an Equal Opportunity Employer, committed to fostering a diverse and inclusive work environment. We offer a comprehensive total rewards package, including medical, dental, vision, and life insurance, paid holidays, paid time off, retirement plan, and more. Our compensation packages are designed to be competitive, with room for professional and financial growth.



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