Medical Office Director
6 days ago
Advanced Dermatology is seeking a highly organized and experienced Medical Office Manager to oversee the daily operations of our fast-paced dermatology office in Washington Heights & Jackson Heights.
Key Responsibilities:
- Ensure the office is adequately staffed to meet the needs of our providers and the organization.
- Recruit, hire, train, and monitor the performance of all supervised staff members.
- Conduct annual review evaluations and assess work schedules to optimize employee performance.
- Manage patient payments, petty cash, and maintain accurate records.
- Coordinate with Patient Financial Services, Accounts Payable, and Finance Departments to ensure proper reconciliation of care slips, invoices, and receipts.
- Monitor injectable and product inventory, and ensure scheduling accuracy.
- Responsible for monitoring automated appointment reminder calls and appointment requests.
- Ensure maintenance and organization of medical records department, adhering to HIPAA guidelines.
- Initial point of contact for escalated patient complaints.
- Attend provider and department staff meetings as requested.
Requirements:
- 2+ years of experience as a Medical Office Manager in a dermatology setting.
- Proficiency in Microsoft Office Suite, EMA, and Laboratory Information Systems.
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