Medical Office Director

6 days ago


New York, New York, United States Advanced Dermatology Full time
Job Title: Medical Office Manager

Advanced Dermatology is seeking a highly organized and experienced Medical Office Manager to oversee the daily operations of our fast-paced dermatology office in Washington Heights & Jackson Heights.

Key Responsibilities:

  • Ensure the office is adequately staffed to meet the needs of our providers and the organization.
  • Recruit, hire, train, and monitor the performance of all supervised staff members.
  • Conduct annual review evaluations and assess work schedules to optimize employee performance.
  • Manage patient payments, petty cash, and maintain accurate records.
  • Coordinate with Patient Financial Services, Accounts Payable, and Finance Departments to ensure proper reconciliation of care slips, invoices, and receipts.
  • Monitor injectable and product inventory, and ensure scheduling accuracy.
  • Responsible for monitoring automated appointment reminder calls and appointment requests.
  • Ensure maintenance and organization of medical records department, adhering to HIPAA guidelines.
  • Initial point of contact for escalated patient complaints.
  • Attend provider and department staff meetings as requested.

Requirements:

  • 2+ years of experience as a Medical Office Manager in a dermatology setting.
  • Proficiency in Microsoft Office Suite, EMA, and Laboratory Information Systems.


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