Medical Office Coordinator

2 weeks ago


New York, New York, United States Forbes Health Full time
Job Summary

We are seeking a highly skilled and organized Medical Administrative Assistant/Receptionist to join our team at Forbes Health. As a key member of our administrative staff, you will provide exceptional support to our Medical Director and patients, ensuring seamless day-to-day operations and exceptional patient care.

Key Responsibilities
  • Assist the Medical Director with time-sensitive administrative tasks, ensuring timely completion and accuracy.
  • Interface with patients onsite during clinic sessions, managing intake and payment procedures with professionalism and efficiency.
  • Act as the primary point of contact for patients, handling scheduling, payment, and appointment management with a high level of customer service.
  • Produce and manage administrative communications, including email, and maintain key administrative databases and applications.
  • Manage and update practice/professional licensing, registrations, applications, affiliations, and related time-sensitive administrative tasks.
Requirements

To be successful in this role, you will possess:

  • Strong written and verbal communication skills, with the ability to communicate complex information professionally.
  • Excellent typing, data-entry, and clerical skills, with accuracy and efficiency.
  • Proficiency in office management software, including Microsoft Office Suite and calendar management tools.
  • Excellent organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Polished interpersonal and customer service skills, with the ability to interact with staff and patients professionally and empathetically.
Education and Experience

A Bachelor's degree and 2-4 years of experience providing administrative support to high-level professionals in a medical/health/wellness-related work environment are required. You will have a proven track record of managing complex schedules and administrative tasks, with a focus on patient engagement and scheduling, insurance, medication, and related issues.



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