Assistant Service Operations Manager
5 days ago
At General RV, we're committed to delivering exceptional service to our customers. As an Assistant Service Manager, you'll play a critical role in ensuring our service department runs smoothly and efficiently.
Key Responsibilities:- Lead the service operations team under the supervision of the Service Manager.
- Train service employees to operate at optimal efficiency.
- Dispatch work orders to technicians and identify solutions to avoid escalation.
- Prioritize and delegate tasks to manage a high-volume service department.
- Interview and select service personnel at the store level.
- Ensure the service division is running smoothly and working in conjunction with Parts and Sales.
- Maintain accurate monthly, quarterly, and year-end reports.
- Prior service management experience, preferably in RV or Automotive.
- Strong conflict resolution skills.
- Results-driven and a desire to make a positive impact.
- Proficient in Microsoft Excel and Word.
- Strong communication skills, verbal and written.
- Reliable and strong work ethic.
- Valid driver's license.
General RV offers a comprehensive benefits package, including medical, dental, vision, life insurance options, paid vacations, and a 401k with company matching.
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