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Automotive Service Manager

1 month ago

Ogden, Utah, United States Midas Auto Service - JC Full time
Job Description

Midas Auto Service - JC is seeking a highly skilled Automotive Service Manager to lead our service department. As a key member of our team, you will be responsible for delivering exceptional customer service, managing and directing all service department activities, and overseeing the operation of the shop.

Key Responsibilities:
  • Deliver exceptional customer service while listening and consulting customers
  • Follow up with customers, services requested, estimated completion times, etc.
  • Oversee complete vehicle inspections and make comprehensive recommendations, building computerized repair orders and sourcing parts
  • Deliver and discuss pricing estimates with customers, promoting shop service specials
  • Lead, manage, and train team members while keeping in tune with our company's vision, purpose, core values, and employee creed
  • Supervise up to ten employees
  • Oversee technicians' inspections, diagnosing, and repairing of domestic, European, and Asian cars and light trucks
  • Maintain inventory counts
  • Ensure overall cleanliness and organization of the facility
Qualifications:
  • A minimum of 2 years of store or service manager experience
  • General automotive knowledge
  • Excellent customer service disposition
  • Good communication skills
  • Leadership ability
  • Team building skills
  • Ability to work a flexible retail schedule, including weekends, evenings, and holidays
  • Valid driver's license