Senior Hotel Operations Manager

7 days ago


Indianapolis, Indiana, United States Hotel Equities Full time
Job Description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a seasoned General Manager for the 89-room Holiday Inn Express in Indianapolis, IN.

The ideal candidate will be a strategic business leader responsible for all aspects of the property's operations, including guest and employee satisfaction, human resources, financial performance, sales, and revenue generation.

Key Responsibilities:

  • Implement the brand service strategy and brand initiatives to meet or exceed guest expectations and increase profit and market share.
  • Hold the property leadership team accountable for strategy execution.
  • Guide the professional development of the property leadership team and all team members.
  • Leverage sales engines to drive revenue growth.
  • Build owner loyalty through proactive communication, setting and managing expectations, and delivering solid business results.
  • Engage with the local community to build strong relationships with local officials, businesses, and customers.

Requirements:

  • 2+ years of hotel leadership experience in a select service-level property.
  • Proven track record of success in a Marriott, Hyatt, IHG, Hilton, or similar brand.
  • Strong financial acumen, including P&L review, budget creation, and cost controls.
  • Working knowledge of M3, ADP, and One Yield.
  • Excellent organizational, communication, and leadership skills.
  • Able to deliver exceptional guest service and employee satisfaction.
  • Team player with a professional and integrity-driven approach.
  • Excellent English language skills, with strong grammar and communication skills.

What We Offer:

  • Quarterly bonus
  • Health, vision, and dental insurance
  • 401(k) plan
  • Cell phone allowance
  • Vacation and sick pay
  • Paid holidays
  • Discount programs for shopping, travel, and more
  • Access to our Talent team for career growth support

Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives.



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