Senior Hotel Operations Manager
4 weeks ago
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a seasoned General Manager for the 89-room Holiday Inn Express in Indianapolis, IN.
The ideal candidate will be a strategic business leader responsible for all aspects of the property's operations, including guest and employee satisfaction, human resources, financial performance, sales, and revenue generation.
Key Responsibilities:
- Implement the brand service strategy and brand initiatives to meet or exceed guest expectations and increase profit and market share.
- Hold the property leadership team accountable for strategy execution.
- Guide the professional development of the property leadership team and all team members.
- Leverage sales engines to drive revenue growth.
- Build owner loyalty through proactive communication, setting and managing expectations, and delivering solid business results.
- Engage with the local community to build strong relationships with local officials, businesses, and customers.
Requirements:
- 2+ years of hotel leadership experience in a select service-level property.
- Proven track record of success in a Marriott, Hyatt, IHG, Hilton, or similar brand.
- Strong financial acumen, including P&L review, budget creation, and cost controls.
- Working knowledge of M3, ADP, and One Yield.
- Excellent organizational, communication, and leadership skills.
- Able to deliver exceptional guest service and employee satisfaction.
- Team player with a professional and integrity-driven approach.
- Excellent English language skills, with strong grammar and communication skills.
What We Offer:
- Quarterly bonus
- Health, vision, and dental insurance
- 401(k) plan
- Cell phone allowance
- Vacation and sick pay
- Paid holidays
- Discount programs for shopping, travel, and more
- Access to our Talent team for career growth support
Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives.
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