Client Relations Specialist
2 weeks ago
Where Exceptional Careers Flourish
At Massage Envy, we are dedicated to fostering an environment that encourages personal growth and teamwork, all while assisting clients in achieving their wellness goals.
What We Offer:
- Flexible work schedules tailored to fit your lifestyle.
- Comprehensive healthcare, vision, and dental plans.
- Short-term disability, life insurance, and 401k matching options.
- Paid sick leave to support you during life's unexpected moments.
- Complimentary membership, including a free monthly session and discounted services.
- Exclusive discounts on skincare products and retail items.
- Employee Assistance Program providing 24/7 support for various life challenges.
Ideal Candidates:
- Possess a high school diploma (or equivalent) with prior experience in retail or sales preferred.
- Exhibit strong analytical skills, proficient in math and computer usage, with the ability to manage multiple tasks.
- Demonstrate excellent interpersonal skills and the ability to build positive relationships with clients.
- Support the concept of holistic wellness with a foundational understanding of massage and skincare services.
Daily Responsibilities:
- Deliver exceptional customer service, ensuring every client feels valued and understood.
- Promote the benefits of holistic wellness by educating clients on new services, selling wellness programs, and encouraging retail purchases based on provider recommendations.
- Facilitate clinic operations by welcoming clients, scheduling appointments, managing phone inquiries, and addressing client questions.
- Assist in expanding and retaining the client base through in-person and digital outreach.
Culture & Support:
- Leadership committed to your professional development.
- Award recognition programs to celebrate outstanding contributions.
- A supportive community that values individuality and knowledge sharing.
If you are eager to join a vibrant community of professionals who share your passion for wellness, we look forward to connecting with you.
Benefits You Will Appreciate:
- A self-care program designed to maintain your physical and mental well-being.
- Ongoing educational opportunities to enhance your skills and knowledge.
- Access to innovative services and enhancements to diversify your practice.
- Recognition programs to honor your contributions and dedication.
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