Cupcake Service Associate
4 days ago
**Job Title:** Cupcake Service Associate
**Company Overview:
Sprinkles Cupcakes is a bakery that specializes in creating extraordinary memories and connections to our fresh baked goods.
We are looking for a cupcake service associate to join our team. As a cupcake service associate, you will be responsible for delivering exceptional customer service and ensuring that every guest leaves with a smile on their face and a box of freshly baked cupcakes in hand.
You will work closely with our team to create and maintain the Sprinkles Experience for our guests.
Estimated Salary: $13-$16 per hour
About the Role:
This is a full-time position that requires a strong customer service focus and excellent communication skills.
As a cupcake service associate, you will be expected to:
- Deliver exceptional customer service and follow Sprinkles policies
- Practice proper credit card and cash handling procedures with a smile
- Demonstrate teamwork skills as you rely on and assist fellow coworkers in providing the Sprinkles Experience
- Assist with all cleaning duties as stated on opening/closing and weekly checklists
- Adhere to all safety and sanitation guidelines to maintain a clean and safe work environment behind the counter and in the dining area where applicable
- Report to work as scheduled and fulfill all position requirements for the duration of shift
- Box, package, or plate cupcakes and other bakery goods as needed
- Act with a high level of detail when following instructions down to the dot on top of a Sprinkles cupcake
Requirements:
To be successful in this role, you will need:
- A passion and love of the Sprinkles product, brand, and experience
- Able to communicate verbally and understand and follow written and verbal instructions from management
- Can work well under pressure while maintaining a consistent pace throughout your shift
- Ability to be on your feet for hours at a time
- Able to lift at least 25 pounds, which includes carrying cupcake trays, cupcake batter, and frosting in addition to bags of boxed purchases
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