Retail Sales Associate

3 days ago


La Jolla, California, United States Ross Stores, Inc. Full time
Overview
Ross Stores, Inc. is an equal employment opportunity employer committed to attracting, hiring, and developing a strong, talented, and diverse workforce. We consider individuals for employment or promotion according to their skills, abilities, and experience.

About the Role
This role is designed for individuals who can provide excellent customer service, work effectively in a team environment, and maintain a high level of productivity while meeting sales goals. As a Retail Sales Associate at Ross Stores, Inc., you will be responsible for ensuring customers have a positive shopping experience by greeting them in a courteous and friendly manner, treating fellow associates with respect, efficiently following company best practice standards, maintaining a clean work area, and ensuring proper merchandise presentation.

Key Responsibilities
  • Maintain a safe and secure shopping environment for customers by being aware of your surroundings and reporting any unsafe conditions or practices to Store Leadership.
  • Treat all customers and associates with respect and courtesy; be friendly and professional at all times, recognizing fellow associates using Company recognition programs.
  • Assist customers in any way necessary, including answering questions in a polite and knowledgeable manner, and responding to customer service calls immediately.
  • Provide prompt and efficient responses to customers, handling all customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.


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