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Restaurant Operations Manager

2 months ago


Des Moines, Iowa, United States Gecko Hospitality Full time

About the Role:

We are seeking a highly skilled and experienced Restaurant General Manager to join our team at Gecko Hospitality. As a Restaurant General Manager, you will be responsible for leading our restaurant team to deliver exceptional guest experiences, drive sales growth, and maintain profitability.

Key Responsibilities:

  • Guest Service: Ensure that every guest has an exceptional dining experience, from the moment they walk in the door to the moment they leave.
  • Atmosphere: Maintain a clean, safe, and welcoming atmosphere that reflects the high standards of Gecko Hospitality.
  • Food and Beverage Quality: Ensure that all food and beverages meet the highest standards of quality, presentation, and taste.
  • Food Safety: Maintain a safe and healthy environment for our guests and staff, adhering to all food safety regulations and protocols.
  • Coaching and Development: Provide coaching and development opportunities for our staff to help them grow and succeed in their roles.
  • Employee and Guest Morale: Foster a positive and inclusive work environment that encourages staff to provide exceptional service and promotes guest loyalty.
  • Inventory Control: Manage inventory levels, monitor sales trends, and make data-driven decisions to optimize profitability.
  • Training and Development: Develop and implement training programs to ensure that staff have the skills and knowledge needed to deliver exceptional guest experiences.

Requirements:

  • Experience: Minimum of 2+ years of experience as a Restaurant General Manager in a high-volume, full-service or upscale casual concept.
  • Leadership Skills: Proven ability to lead and motivate a team to achieve sales growth and profitability.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with staff, guests, and vendors.
  • Financial Management: Proficient in financial management, including P&L analysis, inventory control, and labor cost management.

What We Offer:

  • Competitive Salary: Industry-competitive salary and benefits package.
  • Training and Development: Opportunities for professional growth and development, including training and education programs.