Access Service Representative

7 days ago


Penn Yan, New York, United States Rochester Regional Health Full time
Job Description

We are looking for an experienced and detail-oriented Access Associate to join our front desk team at Finger Lakes Medical Associates in Penn Yan. In this role, you will be responsible for managing patient flow, processing registrations, and providing excellent customer service.

Key Responsibilities:

  • Greet patients and direct them to the appropriate department or person
  • Complete patient registration processes, verifying insurance eligibility and obtaining necessary precertification/authorization
  • Process payments and maintain accurate financial records

Requirements:

  • A 2-year degree or equivalent combination of education and work experience
  • Intermediate computer skills and proficiency in software applications
  • Excellent communication and interpersonal skills, with a warm and inviting disposition

Compensation and Benefits:

  • An estimated hourly salary of $18.35 - $20.15 per hour, based on location and experience
  • A comprehensive benefits package, including health, dental, and vision coverage
  • Tuition assistance and reimbursement programs
  • Advancement opportunities within the organization

About Rochester Regional Health:

We are a healthcare system dedicated to delivering high-quality patient care and promoting employee well-being. Our team is committed to providing a supportive and inclusive work environment.



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