Patient Experience Coordinator
1 week ago
We are seeking a highly skilled and welcoming Access Associate to join our team at Finger Lakes Medical Associates in Penn Yan. As a key member of our front desk staff, you will provide exceptional customer service to patients and their families, ensuring a positive experience from the moment they arrive.
Main Responsibilities:
- Manage incoming calls and direct patients to the appropriate department or person
- Process patient registrations, verify insurance eligibility, and obtain necessary precertification/authorization
- Collect and process payments as needed
Requirements:
- A 2-year degree or equivalent combination of education and work experience
- Intermediate computer skills and proficiency in software applications
- Excellent communication and interpersonal skills, with a warm and inviting disposition
Benefits and Compensation:
- A competitive hourly rate of $17.65 - $19.30 per hour
- A comprehensive benefits package, including health, dental, and vision coverage
- Tuition assistance and reimbursement programs
- Advancement opportunities within the organization
About Us:
Rochester Regional Health is an equal opportunity employer committed to providing a diverse and inclusive work environment. We offer a range of career development opportunities and a supportive team culture.
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