Enrollment and Outreach Coordinator

4 days ago


Penn Yan, New York, United States MAXIMUS Full time

About the Role

As a Customer Service Representative, you will be part of a dynamic team dedicated to providing exceptional support to Medicaid recipients. This role offers an opportunity to develop your skills, build meaningful relationships, and make a positive impact in the community.

Key Responsibilities

  1. Provide face-to-face and telephonic enrollment and outreach services to Medicaid recipients
  2. Foster strong customer relationships and collaborate with customers to attain program goals
  3. Monitor customer engagement and progress, identifying opportunities for improvement

Requirements

  • High school diploma or equivalent required; 0-6 months of relevant professional experience preferred
  • Prior work experience in customer service, data entry, or data processing
  • Experience working with MS Office applications (Excel, PowerPoint, & Word)
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