Enrollment and Outreach Coordinator
4 days ago
About the Role
As a Customer Service Representative, you will be part of a dynamic team dedicated to providing exceptional support to Medicaid recipients. This role offers an opportunity to develop your skills, build meaningful relationships, and make a positive impact in the community.
Key Responsibilities
- Provide face-to-face and telephonic enrollment and outreach services to Medicaid recipients
- Foster strong customer relationships and collaborate with customers to attain program goals
- Monitor customer engagement and progress, identifying opportunities for improvement
Requirements
- High school diploma or equivalent required; 0-6 months of relevant professional experience preferred
- Prior work experience in customer service, data entry, or data processing
- Experience working with MS Office applications (Excel, PowerPoint, & Word)
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