New York Medicaid Representative

4 weeks ago


Penn Yan, New York, United States MAXIMUS Full time
Join Our Team

MAXIMUS is seeking a dedicated and results-driven Customer Service Representative to join our team in Penn Yan, NY. This hybrid remote position offers an exciting opportunity to make a positive impact on the lives of New York Medicaid recipients.


Key Responsibilities
  1. Foster strong customer relationships and monitor their engagement and progress.
  2. Collaborate with customers to attain program goals and sustain eligibility for services.
  3. Conduct workshops and deliver various training services to customers.

What We Offer

We offer a competitive salary of $17.00 per hour, along with a comprehensive benefits package, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays, and paid time off. Our benefits are designed to support your well-being and help you achieve a better work-life balance.


Requirements
  • High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
  • Prior work experience in customer service, data entry, and/or data processing.
  • Experience working with MS Office applications (Excel, PowerPoint & Word).


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