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Sales Coordinator

2 months ago

New Orleans, Louisiana, United States HR NOLA Full time
Job Summary:

As a Sales Coordinator at HR NOLA, you will play a vital role in supporting our sales functions, managing our CRM system, and ensuring effective communication with clients and internal teams. This position involves handling client inquiries, managing and updating databases, reaching out to new and cold leads, and providing crucial support to the sales team. You will also coordinate with various stakeholders to ensure smooth project execution and contribute to the overall success of our sales efforts.

Key Responsibilities:
  • Act as the primary point of contact for initial client inquiries, maintaining a high level of professionalism and a strong customer-first approach.
  • Engage clients to address their questions and concerns, ensuring a positive and responsive experience.
  • Handle client outreach with a focus on delivering accurate information and setting clear expectations to facilitate smooth interactions.
  • Maintain and update the company's databases to identify, qualify, and prioritize leads.
  • Initiate contact with potential clients, including cold leads, to explore new business opportunities by leveraging strategic communication skills and building a pipeline of prospective clients.
  • Manage the CRM system, ensuring accurate tracking of leads and effective nurturing through the sales pipeline.
  • Support the marketing team with onsite content creation, including capturing Reels, photos, and conducting video interviews.
  • Coordinate and manage follow-up meetings and communications to ensure timely and effective client management.
  • Assist the VP of Business Development with proposal preparation, follow-ups, and CRM management.
  • Represent the company at client meetings and industry events, promoting our services and fostering positive relationships.
  • Collaborate with internal departments to ensure seamless operations and compliance with deadlines.
  • Proactively identify potential scheduling conflicts and offer solutions to maintain project timelines.
  • Provide the sales team with accurate timeline information to support the creation of client proposals and presentations.
  • Organize regular check-ins with internal and external stakeholders to maintain open communication and transparency.
Requirements:
  • Bachelor's Degree in Business Administration, Marketing, Sales, or a related field; OR commensurate experience.
  • 2-3 years of experience in a sales support or administrative role, preferably in the construction or real estate industry.
  • Experience with CRM software (e.g., Salesforce, Hubspot) and a strong understanding of CRM management and lead tracking.
  • Excellent verbal and written communication skills, with the ability to interact professionally with clients, internal teams, and external stakeholders.
  • Strong organizational and multi-tasking abilities, with attention to detail and the capability to manage multiple tasks and deadlines effectively.
  • Proven ability to provide exceptional customer service, handling inquiries and issues with a customer-first approach.
  • Proficiency with Microsoft Office Suite and Google Suite.
  • Strong problem-solving skills with a proactive and solution-oriented mindset.
  • Ability to work collaboratively in a team environment.
Work Environment:
  • Regular and predictable attendance is required. Workdays and hours coincide with job site and/or office hours.
  • This job operates mostly in the office, with occasional visits to construction sites reviewing progress and meeting with project stakeholders.
  • This role routinely uses standard office equipment such as laptop computers and various digital devices.
Equal Opportunity Employer:
We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, marital status, veteran service, genetic information, family or parental status, or any other status in accordance with applicable federal, state and local laws. Our Company expressly prohibits any form of unlawful employee harassment based on any of the characteristics listed here. Improper interference with the ability of our employees to perform their expected job duties is absolutely not tolerated. Our Company complies with applicable state and local laws governing non-discrimination in employment in every location in which our Company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
We are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and the businesses we support.