Service Director

2 months ago


New York, New York, United States Francis Staub - La Brasserie Full time
Job Description

Francis Staub - La Brasserie is seeking a highly skilled and experienced Service Director to lead our team in delivering exceptional customer experiences. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality and service are consistently met.

Key Responsibilities:

  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Lead and motivate a team of service staff to deliver exceptional service
  • Monitor and control costs associated with service operations
  • Collaborate with the culinary team to ensure seamless service delivery
  • Identify and implement opportunities for process improvements

Requirements:

  • Proven experience in a senior service role in a high-volume restaurant environment
  • Strong leadership and communication skills
  • Ability to work effectively in a fast-paced environment
  • Knowledge of fine dining, rotisserie, and brasserie concepts
  • Strong analytical and problem-solving skills

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • A generous bonus structure


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