Community Support Advocate

2 weeks ago

Anchorage, Alaska, United States Catholic Social Services Full time
Job Overview

POSITION SUMMARY

This role focuses on delivering direct peer assistance to families facing housing instability or those who have recently secured housing. Utilizing the Strengthening Families™ 5 Protective Factor Framework, the Peer Assistance Facilitator motivates and supports participants through a strength-based, trauma-informed methodology aimed at enhancing social and emotional well-being. This position leverages personal experiences to provide valuable support while also offering billable services.

ABOUT CATHOLIC SOCIAL SERVICES

Catholic Social Services (CSS) is a human and social services organization dedicated to serving individuals of all faiths. Our mission is to assist Alaskan families through a range of supportive services, including emergency shelter, food security, housing assistance, case management, and refugee support. CSS is committed to empowering individuals and families on their journey toward lasting stability, fostering vibrant communities for everyone.

Mission: To compassionately assist those in need, strengthen families, and advocate for the common good.

Vision: A future where all individuals and families thrive.

Impact Statement: CSS empowers individuals and families toward permanent stability, contributing to flourishing communities.

Guiding Principles:

  • Catholic Social Teachings
  • Respect for all individuals
  • Commitment to excellence
  • Empowerment of personal growth
  • Collaboration for strength

PROGRAM/DEPARTMENT OVERVIEW

The Supportive Family Services (SFS) team provides a comprehensive range of services tailored to support all family members experiencing homelessness. This team includes case managers, youth enrichment staff, and peer support specialists who deliver holistic services aimed at assisting families in overcoming challenges. Key interventions include housing assistance, income enhancement, and fostering resilience through caregiver groups, family activities, and youth programs. Building community connections and enhancing knowledge and skills are essential outcomes of our services.

REQUIRED COMPETENCIES

Accountability: Takes responsibility for commitments and learns from mistakes.

Initiative: Identifies necessary changes and actively pursues them.

Innovation: Develops new ideas and solutions that significantly enhance value.

Adaptability: Embraces change and offers alternative perspectives when needed.

Confidentiality: Maintains strict confidentiality regarding organizational records.

Effective Communication: Shares information clearly and engages others in dialogue.

Cultural Humility: Practices self-reflection and seeks to learn from diverse perspectives.

Judgment: Approaches decisions methodically and involves others as necessary.

Quality Work: Ensures all responsibilities meet established standards and expectations.

Results Orientation: Focuses on achieving measurable outcomes and follows through on commitments.

Team Collaboration: Works effectively with team members and values their contributions.

Stress Management: Maintains professionalism in challenging situations.

Empathy: Demonstrates understanding and compassion towards clients.

Knowledge of:

  • 2 Gen model and Strengthening Families™ framework
  • Motivational Interviewing techniques
  • Trauma-Informed Care principles

Skills:

  • Proficient in Microsoft Office Suite
  • Experienced in data documentation and assessment
  • Familiar with electronic client record systems
  • Strong problem-solving abilities
  • Effective time management skills
  • Commitment to continuous learning and growth
  • Critical thinking for informed decision-making

KEY RESPONSIBILITIES

  • Facilitate Strengthening Families™ Parent and Community Cafes.
  • Plan and execute engaging family activities aligned with the Strengthening Families™ model.
  • Build effective relationships with families.
  • Support the development of independent living skills as part of participants' care plans.
  • Guide participants in navigating community resources.
  • Collaborate with case management and clinical teams to help families achieve their goals.
  • Monitor and document progress according to individualized treatment plans.
  • Serve as a role model, sharing life experiences to inspire hope.
  • Encourage social and recreational skill development within the community.
  • Assist in crisis intervention as needed.
  • Adapt to evolving environments and participant needs.
  • Perform additional duties as assigned.

QUALIFICATIONS:

Minimum Education: High School Diploma or GED.

Minimum Experience: One year in human services or related fields. Lived experience in recovery from addiction or mental health challenges, with at least two years of sobriety, may substitute for required experience.

Certification as a Peer Support Associate is required within six months of onboarding.

WORK ENVIRONMENT

Work is primarily conducted in an office setting, with frequent visits to community service locations. Physical demands include occasional lifting and the ability to participate in recreational activities with clients.

Travel within the local area may be required.

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