Operations Supervisor

2 weeks ago


Kent, Ohio, United States Aspen Dental Full time

Join Our Team at Aspen Dental

At Aspen Dental, we prioritize our employees, providing the stability and security that comes with being part of a leading dental service organization (DSO). Our comprehensive training programs, competitive pay, and adaptable scheduling are designed to help you excel in your career. As a Operations Supervisor, you will have the chance to make a meaningful impact in the community and enhance the lives of our patients.

Position Type: Full-time

Compensation: $19 - $21 / hr

What We Offer:

  • A robust benefits package that includes paid time off, health, dental, vision, and a 401(k) savings plan with matching contributions
  • Opportunities for career advancement and professional development
  • A vibrant and supportive workplace culture that fosters teamwork and innovation
  • Complimentary Continuing Education (CE) through TAG U

Your Role and Responsibilities

As an Operations Supervisor, you will report directly to the Manager and handle daily administrative tasks to create positive experiences and build trust with our patients. You will undergo an extensive training program to ensure your success in this role.

  • Deliver exceptional patient service with empathy and care, adhering to patient needs, company policies, and regulatory standards
  • Collaborate effectively with the dental team to ensure outstanding patient care
  • Engage with patients regarding treatment options, verify insurance coverage, and ensure high-quality service
  • Under the guidance of the Manager, oversee and support the daily activities of the non-clinical staff
  • Analyze daily data to assess its impact on practice performance
  • Manage scheduling and confirmation of patient appointments
  • Handle insurance verification, payment collection, nightly deposits, and credit card transactions
  • Perform additional duties as assigned by the Manager

Qualifications We Seek:

  • High school diploma or equivalent; a college degree is preferred
  • Excellent communication and interpersonal skills, with the ability to connect with patients from diverse backgrounds
  • Strong analytical skills with a focus on data-driven decision-making
  • Highly organized and detail-oriented
  • Experience in sales is a plus

Aspen Dental-branded practices are independently owned and operated by licensed dentists. These practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.

ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies, and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome all qualified applicants to apply.



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