Strategic Risk Program Manager for Prime Video

1 week ago


New York, New York, United States Amazon Full time

About Prime Video: Prime Video is revolutionizing the way audiences engage with films and television, offering an extensive library of titles available on-demand across various devices including Kindle, Fire TV, mobile devices, gaming consoles, and smart TVs.

Role Overview: We are looking for a detail-oriented Risk Program Manager to join our Prime Video Trust & Safety Content Policy Enforcement team. This role is pivotal in spearheading high-impact strategic initiatives aimed at fostering a globally trusted customer experience. The primary objective is to ensure that Prime Video delivers content that resonates with our customers while providing accurate and comprehensive information to empower informed viewing choices for families.

Key Responsibilities:

  • Program Development: Assist in the formulation and execution of Trust & Safety strategies, collaborating with cross-functional teams to safeguard our services, users, and brand integrity.
  • Regulatory Compliance: Stay informed on pertinent laws, regulations, and industry standards to ensure organizational compliance. Collaborate with legal and compliance teams to mitigate any compliance-related risks.
  • Reporting and Analysis: Prepare and present regular reports on content policy initiatives, highlighting key risk indicators, trends, and mitigation efforts to senior management.
  • Continuous Improvement: Contribute insights on enhancing the Trust and Safety risk management framework and processes to align with evolving business needs and industry best practices.
  • Cross-Functional Collaboration: Work in tandem with product, engineering, business, and legal teams to integrate Trust & Safety considerations into service features and functionalities.

Basic Qualifications:

  • Minimum of 2 years in program or project management.
  • Proven experience in defining program requirements and metrics, utilizing data to drive enhancements.
  • Bachelor's degree in business, operations, public policy, or a related field, or 4+ years of relevant professional experience.
  • Proficiency in Excel, including advanced functions such as pivot tables and data analysis.

Preferred Qualifications:

  • Experience in compliance program management, legal, governance, audit, or risk management.
  • Demonstrated ability to establish successful partnerships with internal and external teams.
  • Prior experience in Trust & Safety roles.
  • Proficiency in SQL and Python.
  • 5+ years of program or project management experience.
  • Experience influencing global cross-functional stakeholders.
  • MBA or Master's degree in a related field.

Diversity and Inclusion: Amazon is dedicated to fostering a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Compensation: Our compensation reflects the labor market across various US geographic regions. The base pay for this position ranges from $66,800 to $142,800 annually, depending on location and job-related knowledge, skills, and experience. Additional compensation may include equity, sign-on bonuses, and a comprehensive benefits package.



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