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Operations Manager

2 months ago

Cave Springs, Arkansas, United States Walmart Full time

Position Overview:

As an Operations Manager specializing in Bilingual Spanish Translation, you will play a pivotal role in enhancing the driver experience on our platform. Your expertise will help bridge communication gaps and ensure that our Spanish-speaking users receive the same level of support and information as their English-speaking counterparts.

Key Responsibilities:

In this role, you will:

  • Lead the localization efforts for the Spark Driver platform, ensuring that all content is accurately translated and culturally relevant.
  • Collaborate with cross-functional teams, including UX designers, product managers, and operations personnel, to create engaging and informative content.
  • Translate English materials into Spanish, maintaining clarity and intent in every piece of communication.
  • Develop compelling copy and microcopy that resonates with users, guiding them through their experience.
  • Engage with stakeholders to understand user needs and workflows, ensuring that our services meet their expectations.
  • Participate in team meetings to prioritize content requirements and establish timelines for deliverables.
  • Maintain high standards of quality, ensuring consistency and adherence to style guidelines in all written materials.
Qualifications:
  • Fluency in both English and Spanish, with strong written and verbal communication skills.
  • Ability to adapt to a fast-paced environment and manage shifting priorities effectively.
  • A Bachelor’s degree in a relevant field or equivalent experience in UX writing or copywriting.
  • A portfolio showcasing your writing samples and adherence to style guidelines.
Preferred Skills:
  • Experience in crafting user-centric content, with a focus on effective calls to action.
  • Proficiency in using design tools such as Figma.
  • Understanding of the gig economy and its unique challenges.
Benefits:

Walmart offers a comprehensive benefits package, including competitive salaries, performance-based bonuses, and health coverage options. Employees also enjoy various paid time off benefits, educational assistance programs, and opportunities for professional growth.