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General Manager of Dining Experience

2 months ago

Hot Springs National Park, Arkansas, United States Hot Springs Full time

Job Summary:

The Restaurant Director at Hot Springs is a key leadership role that oversees the overall performance of our restaurant. This position is responsible for developing and implementing strategies to drive sales growth, improve customer satisfaction, and maintain a high level of operational efficiency.

Key Responsibilities:

  • Develop and Implement Business Strategies: Establish and execute business plans to achieve sales and profit goals, including market research, competitor analysis, and financial planning.
  • Manage Restaurant Operations: Oversee all aspects of restaurant operations, including food preparation, customer service, inventory management, and staff supervision.
  • Lead and Develop Team Members: Recruit, train, and develop a high-performing team of restaurant staff, including management and hourly employees.
  • Maintain a Safe and Healthy Environment: Ensure compliance with health and safety regulations, maintain a clean and safe facility, and promote a positive work environment.
  • Monitor and Analyze Performance: Track key performance indicators, including sales, customer satisfaction, and employee retention, and make data-driven decisions to improve restaurant performance.

Requirements:

  • Leadership Experience: Proven track record of leadership experience in a fast-paced, customer-facing environment.
  • Business Acumen: Strong understanding of business principles, including financial management, marketing, and operations.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with team members, customers, and vendors.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze complex issues and develop effective solutions.