Customer Experience Representative

2 days ago


Livonia, Michigan, United States Dave & Buster Full time
Join Our Team

Dave & Buster's is a vibrant entertainment destination where our guests can have a blast with friends and family. As a Captain, you'll play a key role in delivering an unforgettable experience, from greeting guests to helping them navigate our Midway and gaming areas.

Compensation and Benefits

We offer a competitive hourly rate of $11-$12 per hour, along with a comprehensive benefits package that includes medical, dental, vision, and 401K. You'll also get access to free games and other perks.

Key Responsibilities
  • Deliver exceptional customer service to ensure a positive guest experience
  • Maintain a clean and safe environment, adhering to house policies and procedures
  • Assist guests with game rentals and dining, answering questions and resolving issues promptly
Qualifications
  • High school diploma or equivalent required; prior experience in customer service or hospitality preferred
  • Ability to work in a fast-paced environment with multiple priorities
  • Strong communication and interpersonal skills

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