Customer Service Representative

2 days ago


Livonia, Michigan, United States Binson's Hospital Supplies Inc. Full time

As a Customer Service Representative with Binson's Medical Equipment & Supplies, you will be the first point of contact for our patients and customers. Your primary responsibility will be to ensure that every interaction is positive and memorable. This role requires excellent communication skills, both written and verbal, as well as the ability to multitask and prioritize tasks effectively.

Job Summary

We are seeking a highly motivated and detail-oriented individual to join our team as a Front Office Coordinator Assistant. In this role, you will be responsible for providing exceptional customer service, managing patient information, and maintaining accurate records. If you have a passion for delivering outstanding customer experiences, we encourage you to apply.

  • We offer a competitive salary range of $42,000 - $55,000 per year, based on experience.

The ideal candidate will possess strong interpersonal skills, a positive attitude, and the ability to work in a fast-paced environment. If you are a team player who thrives in a dynamic setting, we want to hear from you

Responsibilities

As a Medical Office Receptionist, your key responsibilities will include:

  • Answering incoming phone calls and responding to patient inquiries
  • Greeting patients and visitors, providing directions, and offering refreshments
  • Managing patient schedules, appointments, and waitlists
  • Verifying patient information, including demographics and insurance details
  • Processing patient payments and handling cash transactions
  • Maintaining accurate records, including medical histories and treatment plans
  • Preparing and sending patient correspondence, such as appointment reminders and test results

We offer a comprehensive benefits package, including health, dental, and vision insurance, as well as paid time off and opportunities for professional growth and development.



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