Operations Manager
2 days ago
We are seeking an experienced Operations Manager to lead our customer experience team. As a key member of our operations team, you will be responsible for ensuring seamless interactions between customers and our organization.
The ideal candidate will have a proven track record in managing teams and driving results through process improvements. Strong communication and problem-solving skills are essential in this role.
Key Responsibilities- Manage and develop a high-performing team of customer service representatives.
- Analyze and improve processes to enhance customer satisfaction and loyalty.
- Collaborate with cross-functional teams to resolve customer complaints and issues.
- Develop and implement training programs to ensure team members have the necessary skills to excel in their roles.
- 3+ years of experience in operations or customer service management.
- Proven track record of driving results through process improvements and team development.
- Strong communication and problem-solving skills.
- Bachelor's degree in Business Administration or related field.
We offer a competitive salary range of $67,000-$84,300 annually, based on experience and qualifications. In addition, we provide comprehensive benefits, including health insurance, 401(k) matching, paid time off, and opportunities for professional growth and development.
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Production Operations Manager
2 weeks ago
Livonia, Michigan, United States CHEP Full timeCompany OverviewCHEP is a leading global provider of innovative pallet and container solutions. With over 11,000 employees and operations in more than 55 countries, we help move more goods to more people, in more places than any other organization on earth.Job SummaryWe are seeking an experienced Production Operations Manager to join our team in [estimated...
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IT Operations Transformation Manager
2 weeks ago
Livonia, Michigan, United States Trinity Health Full timeOverviewTrinity Health is a leading healthcare provider with a strong commitment to innovation and excellence. We are seeking a skilled IT Operations Transformation Manager to join our team.Salary$103,589.24 - $170,922.24 per year, depending on experience.Job DescriptionThe IT Operations Transformation Manager will be responsible for overseeing the...
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Operational Sales Manager
4 weeks ago
Livonia, Michigan, United States Alta Equipment Full timeSales Operations ManagerWe are seeking a skilled Sales Operations Manager to join our team at Alta Equipment. In this role, you will be responsible for overseeing sales administration managers and working with them on day-to-day operations, processes, and procedures.Key Responsibilities:• Oversee sales administration managers and work with them on...
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Operations Management Specialist
2 weeks ago
Livonia, Michigan, United States CHEP Full timeEstimated salary: $80,000 - $110,000 per yearAbout CHEPCHEP is a leading provider of supply chain solutions for the movement and storage of goods. Our innovative business model enables us to provide efficient and sustainable services to our customers.Job DescriptionThe Operations Supervisor will be responsible for assisting the Plant Manager in managing...
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Library Operations Manager
6 days ago
Livonia, Michigan, United States City of Livonia, MI Full timeAbout the RoleThe City of Livonia, MI is seeking a highly motivated and experienced Library Operations Manager to join our team. As a key member of our library leadership, you will be responsible for overseeing the daily operations of our two library locations, ensuring the smooth functioning of library services and activities. This role requires strong...
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Hospital Operations Manager
3 days ago
Livonia, Michigan, United States Trinity Health Full timeAbout the Position:The EVS Director will be responsible for managing a team of professionals who are dedicated to maintaining the highest standards of cleanliness and safety in our facilities.This role requires a strong leader who can develop and implement effective strategies to improve patient satisfaction, reduce costs, and enhance operational...
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Landscaping Operations Manager
3 weeks ago
Livonia, Michigan, United States Alexander & Co Full timeJob OverviewWe are seeking a highly skilled Landscaping Operations Manager to oversee the daily operations of our landscaping team.This is an excellent opportunity to join a well-established company with a strong reputation in the landscaping industry.ResponsibilitiesSupervise and lead employees on the job site, ensuring all projects are completed to the...
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Pharmacy Operations Manager
3 weeks ago
Livonia, Michigan, United States Walmart Full timeJob SummaryThe Pharmacy Manager role at Walmart is a challenging and rewarding opportunity to lead a team of healthcare professionals in delivering exceptional patient care. As a key member of our pharmacy leadership team, you will be responsible for overseeing the daily operations of our pharmacies, ensuring compliance with regulatory requirements, and...
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Operations Management Specialist
3 weeks ago
Livonia, Michigan, United States Andersen Corporation Full timeWe are seeking an exceptional Operations Management Specialist to join our team at Andersen Corporation in Livonia. In this role, you will play a critical part in driving operational excellence and ensuring the highest level of customer satisfaction.About UsAt Andersen Corporation, we pride ourselves on being a leading manufacturer of windows and doors. Our...
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Office Operations Manager
2 days ago
Livonia, Michigan, United States Browning & Associates, P.C. Full timeJob Description: We are looking for an Office Operations Manager to support our CEO in maintaining a well-organized and efficient office environment. As an Executive Assistant, you will be responsible for managing calendars, scheduling meetings, and taking detailed minutes. You will also oversee various administrative tasks, such as data entry, mail...
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Operational Excellence Manager
3 weeks ago
Livonia, Michigan, United States Andersen Corporation Full timeOverviewWe are seeking an exceptional Operational Excellence Manager to join our team at Andersen Corporation in Livonia, MI.Compensation and BenefitsThe estimated annual salary for this position is $67,000-$84,300, with a comprehensive benefits package including medical/dental/vision/life insurance, health savings account contributions, paid holidays and...
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Commercial Cleaning Operations Manager
3 weeks ago
Livonia, Michigan, United States Jani-King of Michigan, Inc. (Detroit) Full timeAbout the RoleWe are seeking a highly skilled and experienced Commercial Cleaning Operations Manager to join our team at Jani-King of Michigan, Inc. in Detroit. This is an excellent opportunity for someone with strong leadership skills and knowledge of commercial cleaning operations to take on a challenging role and contribute to the growth and success of...
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Operations Manager
3 weeks ago
Livonia, Michigan, United States The Turowski Group LLC Full timeJob OverviewWe are seeking an experienced Operations Manager to lead our retail sales team in The Turowski Group LLC. As a key member of our leadership team, you will be responsible for overseeing the day-to-day activities of the retail sales team and ensuring seamless execution of company initiatives.
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Commercial Lease Operations Manager Position
2 weeks ago
Livonia, Michigan, United States Tri-County International Trucks- Livonia Full timeJob OverviewAward-winning Tri-County International Trucks, a leading Medium & Heavy Duty dealership in Southeast Michigan, seeks an experienced professional to lead our leasing operations as the Lease Operations Director. This is a full-time, salaried position offering a competitive salary package and benefits.Job SummaryWe are looking for a highly motivated...
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Senior Construction Operations Manager
2 weeks ago
Livonia, Michigan, United States Jobgenix Full timeAbout JobgenixWe are a leading construction management firm dedicated to delivering high-quality projects on time and within budget. Our team of experts is passionate about building long-lasting relationships with our clients and partners.Job SummaryWe are seeking an experienced Senior Construction Operations Manager to lead our commercial construction...
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Mobility Works Service Operations Manager
2 weeks ago
Livonia, Michigan, United States Mobility Works Full timeAt Mobility Works, we are committed to serving individuals with disabilities by providing wheelchair-accessible vehicles. Our mission is to empower wheelchair users with the mobility and independence they seek.About the RoleWe are currently seeking a Service Operations Manager to join our team. This role will be responsible for overseeing the daily...
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Roofing Service Operations Manager
2 weeks ago
Livonia, Michigan, United States Kearns Brother Roofing ,LLC Full timeAbout the RoleThis is a full-time, salaried position with standard working hours from Monday to Friday, 8:00 a.m. to 5:00 p.m.The ideal candidate will be able to oversee job commencement, ensuring adherence to timelines, meeting or exceeding customer expectations, and proper utilization of resources.Responsibilities include:Utilizing advanced planning skills...
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Manufacturing Operations Manager
2 days ago
Livonia, Michigan, United States Ford Motor Company Full timeJoin Ford Motor Company as a Material, Planning & Logistics Supervisor in our Manufacturing team. This is an exciting opportunity to take on a supervisory leadership role and make a real impact on our business.About the JobIn this position, you will be responsible for leading and managing unionized hourly personnel, providing direction and support in...
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Operations Manager
2 days ago
Livonia, Michigan, United States Ford Motor Company Full timeJob OverviewFord Motor Company is seeking a highly skilled and experienced Production Supervisor to join our team. As a Production Supervisor, you will play a vital role in overseeing the production process, ensuring quality and productivity standards are met, and fostering a safe and inclusive work environment.About the RoleThis is a supervisory leadership...
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Operations Director
2 weeks ago
Livonia, Michigan, United States CHEP Full timeCHEP is a global leader in the supply chain industry, providing innovative solutions to help companies move their goods efficiently and sustainably. As a key member of our team, you will play a crucial role in driving business growth and improving customer satisfaction.Estimated salary: $120,000 - $180,000 per year.About the JobWe are seeking an experienced...