Case Manager Homecare Professional
3 weeks ago
RiseBoro Community Partnership is seeking a skilled Case Aide to join their team. As a Case Aide, you will develop plans and communicate with staff members, clients, family, and/or caregivers to ensure necessary services are established for all clients.
Key Responsibilities- Assist clients in maintaining eligibility for homecare and Assisted Living Program (ALP) services, call contacts, and follow up with various departments as needed on behalf of the client.
- Maintain complete, detailed, and accurate necessary client data in the designated client database/system.
- Provide accurate and appropriate information on services, benefits, and entitlements to clients.
- Provide comprehensive ongoing case management and coordination services, including intake assessment, benefit assessment, goal setting, general information, case assistance, entitlement counseling, referrals, supportive contact, advocacy, and crisis intervention.
- Participate in the education of healthcare workers by attending in-service classes and facilitating discussions on Mental Health.
- Advocate and intervene with other agencies on behalf of a client.
- Complete client satisfaction surveys every six months or as needed per LHCSA requirement.
- Participate in outreach efforts and events as needed.
- High School diploma or equivalent required with a minimum of four (4) years of professional work experience in healthcare, homecare, or human services preferred.
- Associate degree with a minimum of two (2) years of professional work experience in healthcare, homecare, or human services preferred.
- Bilingual English/Spanish; ability to speak, read, and write in Spanish required.
- Medical, Dental, Vision
- FSA after 60 days
- Commuter Benefits after 30 days
- 403B eligible after 30 days
- 13 Agency Holidays off
- 15 Vacation Days year 1
RiseBoro Community Partnership is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion.
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