Lead Restaurant Server

1 week ago


Portland, Maine, United States Westin Portland Harborview Full time
Job Summary

Westin Portland Harborview is seeking a skilled Lead Server to join our Congress Squared Restaurant team. As a key member of our service staff, you will be responsible for ensuring seamless day-to-day operations and delivering exceptional guest experiences.

Responsibilities
  • Service Excellence: Provide warm, friendly, and professional service to guests, ensuring their needs are met and exceeded.
  • Team Leadership: Supervise and support server staff, promoting a positive and efficient work environment.
  • Menu Knowledge: Familiarize yourself with our menu offerings, including food and beverage items, to effectively recommend and serve guests.
  • Cash Handling: Accurately process transactions, manage cash, and maintain a clean and organized workspace.
  • Communication: Effectively communicate with guests, servers, and kitchen staff to ensure seamless service and resolve any issues promptly.
  • Quality Control: Monitor and maintain high standards of quality, cleanliness, and presentation in all aspects of service.
Requirements
  • Education: High school diploma or equivalent, with a preference for experience in the hospitality industry.
  • Certifications: TiPS certification required, with training provided by the hotel.
  • Skills: Excellent communication and interpersonal skills, with the ability to work well under pressure and in a fast-paced environment.
Benefits
  • Competitive Compensation: Attractive salary and benefits package, including medical, dental, and vision coverage.
  • Professional Development: Opportunities for growth and advancement within the company.
  • Work-Life Balance: Flexible scheduling and paid time off to maintain a healthy work-life balance.


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