Lead Restaurant Server

1 week ago


Portland, Maine, United States Westin Portland Harborview Full time
Job Summary

Westin Portland Harborview is seeking a skilled Lead Server to join our Congress Squared Restaurant team. As a key member of our service staff, you will be responsible for ensuring seamless and efficient service to our guests.

Responsibilities
  • Service Excellence: Provide exceptional service to guests, ensuring their needs are met and exceeded.
  • Team Leadership: Lead and motivate a team of servers to deliver outstanding service and achieve sales goals.
  • Menu Knowledge: Have a thorough understanding of our menu offerings and be able to make recommendations to guests.
  • Communication: Effectively communicate with guests, servers, and kitchen staff to ensure seamless service.
  • Time Management: Manage your time efficiently to ensure prompt service and meet sales goals.
  • Cash Handling: Accurately handle cash and credit transactions, and maintain a clean and organized workspace.
  • Quality Control: Monitor and maintain the highest standards of quality and cleanliness in the restaurant.
Requirements
  • Education: High school diploma or equivalent, and/or experience in a hotel or related field.
  • Certifications: TiPS certification required (will be provided by the hotel within the first month of employment).
  • Skills: Excellent communication and interpersonal skills, ability to work well under pressure, and a strong attention to detail.
Benefits
  • Competitive Pay: Earn a competitive hourly wage and enjoy opportunities for advancement.
  • Benefits Package: Enjoy a comprehensive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and an employee assistance program.


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