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Executive Director

2 months ago

Bloomington, Indiana, United States ZMC Hotels Full time
About the Role

We are seeking a highly skilled and experienced Executive Director to lead our team at ZMC Hotels. As a key member of our management team, you will be responsible for overseeing the daily operations of our hotel, ensuring exceptional guest experiences, and driving business growth.

Key Responsibilities
  • Operations Management: Oversee all aspects of hotel operations, including front office, housekeeping, breakfast, maintenance, night audit, and guest satisfaction.
  • Sales Leadership: Develop and implement sales strategies to achieve profitability goals, market the hotel's quality product and services, and exceed guest expectations.
  • Talent Management: Recruit, hire, train, and retain top talent to deliver a WOW experience to all guests.
  • Financial Management: Create and manage the hotel's annual budget, track performance, and produce and explain monthly financial reports.
  • Guest Relations: Foster strong relationships with guests, resolve issues promptly, and ensure their satisfaction.
Benefits
  • Monthly Bonus Program: Earn a bonus based on performance.
  • Health, Dental, and Vision Discount Plans: Enjoy comprehensive health insurance and vision discounts.
  • Paid Time Off (PTO): Receive paid time off after 60 days of employment.
  • 401(k) Plan: Contribute to a 401(k) plan to secure your future.
  • Discounted Hotel Rooms: Enjoy discounted hotel rooms for you and your loved ones.
  • Great Work Environment: Collaborate with an engaged team in a dynamic work environment.