Shared Service Client Services Representative

4 weeks ago


Pittsburgh PA USA, United States Balchem Full time
Job Summary

We are seeking a highly organized and detail-oriented Shared Service Client Services Representative to join our team. As a key member of our Human Resources department, you will play a critical role in supporting the review and maintenance of accurate data, employee records, and active job records and job postings.

Essential Functions
  • Review data for accuracy of employee actions, including timekeeping errors, supplemental payments, error reporting triage, and new hire integrations.
  • Maintain employee records, such as employee contact information, job classification, pay rates, organizational structure, and other key details.
  • Maintain accurate records of active job openings and received applications; manage internal and external job postings.
  • Assist with record audits and mandatory reports, including I-9 audits, EEO-1 filings, payroll audits, and other compliance reviews.
  • Provide exceptional customer service through online, in-person, and telephone inquiries concerning human resources programs and policies.
Physical Effort

This role requires minimal physical effort, with duties primarily performed in a sedentary environment. Occasional lifting of objects up to 25 pounds may be required.

The University of Pittsburgh is committed to fostering a diverse and inclusive environment that values equality of opportunity, human dignity, and diversity. We are an Affirmative Action/Equal Opportunity Employer and welcome applications from diverse candidates.



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