Front Desk Associate

4 days ago


Arlington TX USA, United States Fitness Connection Full time
Front Desk Associate Job Description

At Fitness Connection, we're seeking a highly motivated and customer-focused Front Desk Associate to join our team. As a Front Desk Associate, you will play a critical role in creating a welcoming and energetic environment for our members and guests.

Key Responsibilities:
  • Front Desk Hospitality: Engage with members and guests, providing exceptional service and ensuring a positive experience.
  • Check-in and Registration: Process member check-ins and guest registrations efficiently and accurately.
  • Phone and Email Support: Respond to phone calls and emails in a timely and professional manner.
  • Pro Shop Operations: Assist with sales, inventory management, and customer service in the Pro Shop.
  • Member Services: Provide support with member account inquiries, delinquent accounts, and other member-related tasks.
Requirements:
  • Education: High School Diploma or equivalent preferred.
  • Experience: Previous experience in hospitality or customer service is a plus.
  • Communication Skills: Excellent verbal and written communication skills are essential.
  • Physical Demands: Ability to lift 50 pounds and move quickly around the gym.

We offer a comprehensive training program, EPIC Training, to ensure our Front Desk Associates have the skills and knowledge needed to succeed in this role. If you're passionate about delivering exceptional customer service and creating a positive experience for our members and guests, we encourage you to apply for this exciting opportunity.


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