Front Desk Coordinator

2 weeks ago


Syracuse, New York, United States COLON RECTAL ASSOCIATES OF CEN Full time
Job Summary
We are seeking a highly skilled and service-oriented Front Desk Representative to join the team at Colon Rectal Associates of Cen. As a Front Desk Representative, you will be the first point of contact for our patients, providing exceptional customer service and ensuring a seamless experience.

Key Responsibilities
  • Provide a warm and welcoming environment for patients, answering phone calls and scheduling appointments with ease
  • Assist patients with paperwork, including consent forms, and maintain accurate records
  • Collect patient responsibility at time of appointment, ensuring timely payment processing
  • Collaborate with the team to maintain a clean and inviting environment, adhering to high standards of cleanliness and organization
  • Offer general customer service, addressing patient concerns and needs in a professional and courteous manner

Requirements
  • Two or more years of experience in a receptionist or similar role, with a proven track record of excellent communication skills and customer service
  • Strong work ethic, positive attitude, and ability to multitask with ease
  • Familiarity with computers and scheduling software, with a willingness to learn and adapt to new systems
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment

What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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