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Front Desk Representative

2 months ago

Syracuse, New York, United States Crescent Hotels and Resorts Full time
Front Desk Agent Opportunity

We are seeking a skilled Front Desk Agent to join our team at the Marriott Syracuse Downtown. As a Front Desk Agent, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests.

Key Responsibilities:
  • Greet and register guests, ensuring a warm and welcoming experience
  • Process check-ins and check-outs efficiently and accurately
  • Provide information and assistance to guests regarding hotel amenities and services
  • Upsell hotel services and facilities to maximize room occupancy
  • Respond to guest inquiries and resolve issues in a timely and friendly manner
Requirements:
  • 1 year of experience in customer service or hospitality
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and multitask

We offer a competitive salary, free parking, and a comprehensive benefits package. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.